Returns & Exchange
Unfortunately, some things in life are simply non-returnable. We know first hand how comfortable our mattresses are, so we offer them with absolute confidence. However, comfort is extremely subjective, so we encourage you to visit our showroom to test a variety of mattresses in different firmnesses before your purchase.
Q. Can I return a mattress or foundation?
A. Sorry, no, all mattresses and foundations are custom-made to order and are not returnable. However, we do have customizable mattresses, like the Naturepedic EOS Classic & EOS Pillowtop, Green Sleep Dolcezza Plush & Original Vimala, and WJ Southard Cloud.
Q. Can I return bedding (not a mattress)?
A. All bedding that is unused, unopened and in its original packaging may be returned for a full refund within 30 days, excluding shipping and delivery charges.
If you are concerned about having an allergic or other reaction to your new mattress or bedding, we recommend spending time at the store, as we do not warrant against reactions.