FAQs

What is the warranty on a mattress?

All the mattresses we retail are made from the finest materials, and as such, each has a 10, 20, or 30-year warranty, depending on the model and manufacturer. We're happy to provide manufacturer warranties and all their details to you! Please email info@theorganicmattress.com or call 978-440-8200.

What is your mattress delivery and set-up policy?

We're thrilled to offer complimentary White Glove delivery and set-up within 50 miles of the store for purchases over $995. If you purchase a bed frame, we'd be happy to set that up at no charge too! For further delivery distances and more information, please see our Shipping & Delivery page. 

For questions regarding returns or exchanges, see our Returns & Exchanges page.

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